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Priaulx Forest Products and Lumber Expert have been a great fit for 7 years. We added Lbr.Ex. in 2013 and it has made a big impact on our company with the ease of entering Purchases and Order Confirmations. Financial documents are at the press of a button, and the checks and balances in the inventory system give you the confidence to know your tallies and totals are always correct. In the odd time where we do make a mistake and have an issue, Kevin is always there in a timely manner to help get us back on track. My highest recommendation.
Doug Priaulx – Priaulx Forest Products
West Coast Industrial Lumber has used Lumber Expert/Trader Expert software for 10 plus years and is very pleased with the program. The support we receive from RDB Solutions is outstanding. Anytime we have a need they are more than helpful. The staff is knowledgeable about their products and very friendly. West Coast Industrial Lumber would recommend RDB Solutions and their lumber specific software if someone were to ask about our programming.
Lana Davis – West Coast Industrial Lumber Inc
The Lumber Expert software provided by RDB Solutions and their technical Support is hands down the only software to use in the Lumber Industry.
Rebecca West – High Desert Trading Inc.
“RDB solutions has provided us with an excellent accounting software product. Second to none. The service has been excellent. Kevin is spot on with service.”
Andy West – High Desert Trading Inc.
“Loving the box in Cash Disbursements that gives the total of the check. Works fantastic for double checking without having to print anything!”
Ann Wright – A/P Manager – Shamrock Trading
“For several years, our company used another accounting software product. It had been so modified and customized to match our order entry and accounting needs that it became nearly impossible to teach new employees how to use it. I first heard about Lumber Expert at a trade show and was very interested in seeing a demo.
IMMEDIATELY, I was impressed!! I couldn’t believe there was a lumber trading software product written, designed, developed, and labeled in lumber-related terms by a group that understood the entire lumber sales process. What took so much time to complete before was now simplified into just a few actions, forms, pages, layouts, and click-through menus that were labeled in a manner that needed no extra explanation.
The switch to Lumber Expert was 1000 times easier than I had anticipated. A rep came to our site and spent several days working with our team during the transition. They were readily available by phone and email afterward. My only wish is that we had made the sensible change to Lumber Expert years before we did. Now our sales team can focus more on sales instead of trying to work with an odd, non-industry related software system. Lumber Expert (Trader Expert) makes our company more efficient, reliable, and effective.
Pat Mawhinney – Vice President/Trader – Lumber Specialists, LLC
“I have been using Trader Expert for about 4 months now. It has made my day to day operations much faster to complete. Order processing takes me about a third of the time it used to. The tracking of orders and follow -up is so easy it allows me the time to do much-needed business development. Truck Order and Logistics are very fast. All in all a big time saver and organizational plus. I would recommend to anyone in the industry.”
Mark Kennon – Trader – Lumber Specialists
“The Buying Source, LLC have been operating on Lumber/Trader Expert for several years now. Lumber Expert is the core of financial reporting for our company. After using a couple of other Software programs for small businesses, Lumber Expert is by far the most suited program for our industry.
Order Entry is straightforward and retains all pertinent information for each order. Orders are easily converted into invoices with just a few steps. Customers may receive their invoices electronically, therefore, the turnaround for payment is more adequate. Cash Receipts and Cash Disbursements are effortless with the exceptional record-keeping you will find in LE. The steps are minimal. AR Collections allows you to keep track of past due invoices & keep notes that may be essential when collecting from customers.
I have 4 bank accounts to reconcile & the Bank Reconciliation module saves me loads of time & frustration. User mistakes do happen but with the multiple reporting options, available errors on any transactions are easy to account for & correct. Being able to keep track of late shipments, past due accounts, credit limits, customer & vendor purchasing history, just to name a few aids in keeping our business running efficiently.
Technical support is rarely needed but for those few times Kevin has been available & on top of what we needed.”
Kriste Lance – Office Manager – The Buying Source, LLC