“For several years, our company used another accounting software product. It had been so modified and customized to match our order entry and accounting needs that it became nearly impossible to teach new employees how to use it. I first heard about Lumber Expert at a trade show and was very interested in seeing a demo.
IMMEDIATELY, I was impressed!! I couldn’t believe there was a lumber trading software product written, designed, developed, and labeled in lumber-related terms by a group that understood the entire lumber sales process. What took so much time to complete before was now simplified into just a few actions, forms, pages, layouts, and click-through menus that were labeled in a manner that needed no extra explanation.
The switch to Lumber Expert was 1000 times easier than I had anticipated. A rep came to our site and spent several days working with our team during the transition. They were readily available by phone and email afterward. My only wish is that we had made the sensible change to Lumber Expert years before we did. Now our sales team can focus more on sales instead of trying to work with an odd, non-industry related software system. Lumber Expert (Trader Expert) makes our company more efficient, reliable, and effective.
Pat Mawhinney – Vice President/Trader – Lumber Specialists, LLC
Bend, OR 97702