Service Expert

Keep track all the time.

Never lose track of your lumber and plywood throughout the service process. Service Expert, designed and developed by RBD Solutions, was developed specifically for lumberyards, and streamlines tracking units through various treatments and customer-required services, saving you time and money.

Easy Tracking

Our lumber service management software was designed to track units of lumber and plywood through various treatment processes and services that are required by the customer. Service Expert streamlines operations and saves time and money.

Features

Comprehensive order status tracking

Stay informed on the exact status of every order, from initial processing to completion, ensuring timely delivery and customer satisfaction.

Quick creation of truck tickets and outbound truck loads

Generate truck tickets and outbound load manifests efficiently, optimizing dispatch and delivery processes.

Physical tag generation to attach to each inbound bundle

Assign unique physical tags to each inbound bundle for effortless identification and tracking throughout the service cycle.

Easy invoicing

Simplify the invoicing process with automated calculations based on services rendered, ensuring accurate and efficient billing.

Reporting

Generate detailed reports on service activity, providing valuable insights into service performance and resource utilization.

Fully integrated into Lumber Expert

Enjoy seamless integration with Lumber Expert, eliminating the need for separate systems and streamlining your overall lumberyard operations.

Get a free consultation!

Easy-to-use, integrated software solutions for your business

Our Approach

You are our priority. During your initial consultation, we’ll ask detailed questions so that we can accurately assess your needs and make the best, most cost-effective recommendations for you.

Here are just a few examples of what you can expect:

  • Define your objectives
  • Determine the best technology for you
  • Prototype screens and processes if needed
  • Define reporting requirements

As we walk through the process of understanding your software needs, we identify out-of-the-box solutions based on 20 years of development and refinement, while assessing any custom code needs you have to ensure that we develop the solution that will maximize your profits and productivity.

Your success is our goal. We don’t “just build” software solutions, we embed ourselves in your strategy. We work with you to ensure that your needs are met before, during, and after implementation. Comprehensive training and post-sales support is a key part of our process.

We Listen

You are our priority. During your initial consultation, we’ll ask detailed questions so that we can accurately assess your needs and make the best, most cost-effective recommendations for you.

Here are just a few examples of what you can expect:

  • Define your objectives
  • Determine the best technology for you
  • Prototype screens and processes if needed
  • Define reporting requirements

We Collaborate

As we walk through the process of understanding your software needs, we identify out-of-the-box solutions based on 20 years of development and refinement, while assessing any custom code needs you have to ensure that we develop the solution that will maximize your profits and productivity.

We Deliver

Your success is our goal. We don’t “just build” software solutions, we embed ourselves in your strategy. We work with you to ensure that your needs are met before, during, and after implementation. Comprehensive training and post-sales support is a key part of our process.