2. What is ERP and why does it matter?
ERP (Enterprise Resource Planning) systems integrate core business functions like accounting, inventory, procurement, sales, and operations into one unified platform. This reduces data silos, improves efficiency, and enables better decision-making.
3. What specific solutions does RDB Solutions offer?
We offer multiple modular solutions tailored to different needs:
- Lumber Expert: Complete accounting, order/inventory management, and financial reporting.
- Trader Expert: ERP tools for lumber traders—account management, order and inventory management, logistics / truck dispatch, and real-time dashboards.
- Retail Express: Invoicing and inventory-tracking for walk-in sales.
- Service Expert: Tracks lumber and plywood through treatment processes.
- Contract Expert: Manages vendor contracts, contract commitments, and sales tracking.
- Project Expert: Handles large-scale multi-unit project management for housing developments.
We also offer Cloud Services to manage hosting, infrastructure, and security.
4. What’s RDB’s approach to software development?
Our process emphasizes:
- Listening to understand clients’ needs.
- Collaborating with both out-of-the-box modules and custom coding.
- Delivering with full implementation, training, and ongoing support.
5. Do clients find your solutions effective?
Yes—many testimonials highlight improved efficiency, reduced data duplication, and simplified operations. For instance:
“Order processing takes me about a third of the time it used to.” – Mark Kennon, Trader, Lumber Specialists, Inc.
6. How can I request more information or a software demo?
You can request a customized demo or consultation by contacting us at:
- Phone: 541‑668‑6360
- Email: info@rdb‑solutions.com
- Or filling out the “Request a Demo” form on our website: rdb-solutions.com
7. What is your privacy policy?
RDB Solutions updated its Privacy Policy on December 16, 2024. We handle personal info responsibly—collected via forms, cookies, analytics—and comply with U.S., California, and EEA data protection laws. No data from children under 13 is retained.
8. Do you offer newsletters or industry resources?
Yes, we publish regular blog posts and newsletters with topics like industry insights, lumber inventory software tips, cloud services, and data-driven strategies. You can sign up below.
9. What support and ongoing services are included?
Beyond initial training and deployment, we offer ongoing client support via our Client Success Managers and responsive team available for troubleshooting and optimization.
10. Do you offer a cloud option?
Yes. Our cloud solution allows you to work virtually from anywhere and eliminates the need for an in-house server, backup management and anti-virus management.
11. What does your system cost?
Our pricing is tailored to your business needs. To provide an accurate quote, we’ll need a few details such as how many users will access the system, whether you prefer a cloud-based solution, and any training requirements. Once we have that information, we’ll prepare a customized proposal for you.
12. How long does it take to get up and running on your software?
Implementation timelines vary depending on your company’s size, business complexity, number of users, and overall technical readiness. In many cases, we can have you fully operational in as little as 8 weeks. However, we prioritize a smooth, well-paced onboarding process to ensure every user feels confident and well-trained before going live.
