The Challenge
Utah Lumber Company distributes softwood and hardwood products to lumber yards, manufacturers, and industrial customers nationwide. Their business runs on volume and relationships. Both demand reliable data and fast execution.
What they had instead was a patchwork of tools that did not connect.
Disconnected data across every function. Orders in spreadsheets. Inventory reconciled manually. Purchase orders created slowly and inconsistently. Trucking coordination in a separate system. No single source of truth.
Limited visibility into profitability. Trader commissions and profitability were only visible after the fact, which made real-time business decisions difficult.
Growing error risk. As Utah Lumber expanded, manual processes introduced more opportunity for mistakes. The team was spending time managing information instead of running the business.
The Solution
RDB Solutions implemented Lumber Expert with a structured six-month onboarding. The process included hands-on support and training designed to get the team productive fast, without a drawn-out parallel-systems transition.
What changed:
- Buying, selling, transportation, and storage connected in one system
- Inventory tracking moved to real time with data the traders could rely on
- Purchase orders became faster and more consistent
- End-to-end supply chain visibility replaced the fragmented picture
- Trader commission tracking built into the workflow, not bolted on after the fact
The interface mattered too. Lumber Expert's layout, intuitive with a structure familiar to Outlook users, meant staff adoption moved quickly. No months of resistance, no parallel systems running side by side.
The Results
Within months, the manual overhead that had been slowing the operation down was gone.
| Metric | Before RDB | After RDB |
|---|---|---|
| Overall Efficiency | Manual, fragmented processes | 35% increase |
| Inventory Data | Reconciled manually, unreliable | Real-time, trusted by traders daily |
| Purchase Orders | Slow and inconsistent | Faster, standardized |
| Supply Chain Visibility | Fragmented across tools | End-to-end in one system |
| Commission Tracking | After the fact, manual | Built into the daily workflow |
In Their Own Words
"RDB Solutions completely changed how we manage inventory. The onboarding process was thoughtful and well-supported. Everything we need is in one place, and we trust the data."
Tyrone Konecny, President, Utah Lumber Company
Related Solutions
Utah Lumber's transformation was built on one core RDB platform.
