First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. We’re truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.
For our customers, we are maintaining our services and our products are fully operational – it’s business as usual. Our technical environments and processes are monitored 24 hours a day and we can operate from remote locations for as long as necessary.
As many of you shift to more remote work, RDB Solutions products are as accessible and powerful from home as they are from the office.
With our systems operating as expected, we have taken the following steps to protect the health and well-being of our employees and local communities:
- All employees have been directed to work remotely. Work-related travel and event attendance has been suspended or postponed.
- In addition to using our normal collaboration and communication tools, we are providing employees any additional equipment necessary to ensure a comfortable and effective remote workspace.
- We continue to monitor recommendations from the WHO, CDC, and elected officials so we remain up-to-date on the latest information and safety protocols.
During this time of uncertainty, we will do everything we can to support our community around the world. Should global conditions shift, we are confident we can quickly respond to changing market dynamics, minimizing impacts to our business and disruptions to our customers and partners.
Our support teams are available during their standard hours and through the normal channels. We can be reached at https://rdb-solutions.com/contact-us/ We will ensure that all messages are seen and routed to someone who can help.
These are challenging and uncertain times, but we feel confident that as a company and community, we can get through this together.
Sincerely,
Team RDB Solutions